299bej Responsible Gaming
— Your safety is our priority
Enjoy with limits — 299bej is committed to keeping you protected, informed, and safe.
What is Responsible Gaming?
Online entertainment can be an enjoyable experience, but it should always be enjoyed in a controlled and mindful way. 299bej believes that responsible gaming is not just about winning or losing — it is about understanding your own limits, being aware of your time and money, and seeing gaming purely as entertainment.
We care about the wellbeing and peace of mind of every player in Bangladesh. That is why 299bej has several protection measures in place to help you stay safe and in control. From self-exclusion to setting deposit limits — everything is at your fingertips.
Remember, the core principle of responsible gaming is: gambling is entertainment, not a source of income. When gaming stops being enjoyable and becomes a source of stress, seeking help is the most courageous step you can take.
Our Protection Tools
Deposit Limit Setting
Decide in advance how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect automatically.
Time-Out
Temporarily pause your account for a set period — from 24 hours up to several weeks. Take a break and come back with a fresh mind.
Self-Exclusion
If you feel you need a longer break, activate self-exclusion. This will keep your account completely inactive for a specified period.
Session Time Reminder
You will be reminded at regular intervals how long you have been playing. Keep track of your time and rest when needed.
Loss Limit Setting
After you have lost a set amount, your session will stop automatically. This protects you from significant financial loss.
24/7 Support Team
Our Bengali-language support team is always ready for any questions about responsible gaming. Contact us via live chat.
Warning Signs of a Problem
If any of the following apply to you, do not hesitate to seek help.
- Spending more than your budget and regretting it afterwards
- Placing more bets to try to recover losses
- Giving gaming more priority than family, friends, or work
- Feeling unable to stop playing
- Taking on debt or borrowing money from loved ones to play
- Hiding your gaming from family or friends
- Experiencing mental restlessness, anxiety, or depression
If these signs appear, contact our 24/7 live chat immediately or email us: [email protected]
For Adults Only
The minimum age to participate at 299bej is 21 years. Minors are strictly prohibited from playing. Age verification is an integral part of our registration process. A request to parents and guardians — please keep your internet devices and account details out of reach of children.
6 Tips for Safe Gaming
Set a budget in advance
Decide how much money you will spend before you start playing. Do not exceed this amount — even when you are winning.
Set a time limit
Set a time limit for each session and stick to it strictly. When the time is up, take a break.
Do not bet on impulse
Avoid playing when you are upset, tired, or under the influence of substances. Make decisions with a fresh and calm mind.
Stop trying to chase losses
When you lose, do not place more bets trying to win back the money — that mindset is where the problem begins.
See it as entertainment
Do not think of gaming as a source of income. It is entertainment — just like watching a film or spending time with friends.
Seek help when you need it
If you experience a problem, do not keep it to yourself. Contact our support team — they are always by your side.
How to Use the Protection Tools
Deposit Limits and Loss Limits
You can set daily, weekly, or monthly deposit limits at any time by going to your account settings. Reducing a limit takes effect immediately, but increasing one may take some time for security purposes. Once a loss limit is set, your session will end automatically after you have lost that amount.
Minimum deposit amount is ৳500. Minimum withdrawal is ৳500.
Time-Out and Self-Exclusion
Using the time-out feature, you can temporarily pause your account for anywhere from 24 hours to 90 days. Logging in will not be possible during the break. Self-exclusion is a longer-term option — once activated, your account cannot be reactivated before the period ends. Contact our 24/7 live chat for any assistance.
Common FAQ
Enjoy Safely — Stay Within Your Limits
Enjoy slots, cricket betting, and live casino at 299bej by following responsible gaming principles. If you have questions, check the FAQ or speak directly with our support team.